What attracted attention on the Knowledge Network during 2012?  What information did visitors find most interesting?  Which blog posts resonated with readers?

Here's a list of the top 20 most popular Knowledge Network items from 2012. 

20.  The History of Sustainable Development: Connecting the Dots

19.  Interview Questions for a Police Chief

18.  Internal Customer Satisfaction Survey

17.  Form of Government FAQ Brochure

16.  Performance Measurement for Parks and Recreation Customer Service

15.  Forms of Local Government Structure

14.  Memorandum of Understanding for Land Purchase and Redevelopment

13.  National Diversity Awareness Month

12.  Coping with Crisis

11.  Post MPA Dilemma

10.  City Manager Performance Evaluation

9.  Maximize the Potential of Your Public Library

8.  Sustainability Manager Job Description

7.  Facts You Should Know: 2012 Fact Sheet

6.  Employee Self-Evaluation

5.  Putting Smart Growth to Work in Rural Communities

4.  ICMA Code of Ethics with Guidelines

3.  Organizational Development Manager Job Description

2.  Performance Evaluation of Managers

1.  Sample Employee Self-Appraisal Form