Porto Alegre, Rio Grande do Sul´s capital city in southern Brazil, has a consolidated culture of popular participation in its administration.

Find out people's worst listening (or not listening!) habits and what can be done about them.

Utilize this checklist to analyze and improve your volunteer program.

A new Best Practice from GFOA suggests indicators for tracking the performance of economic development activities.

ICMA partnered with the Smart Cities Council to conduct a first-ever national research study of smart-city initiatives.

A guide to using local government performance data effectively.