Jurisdictions can take the lead in identifying key performance indicators.

According to a recent study released by Oracle and Kantar TNS, digital technology, leadership, and company values are the top drivers for employee engagement.

Cities, like people, need periodic check-ups. Here are some "vital signs" to keep an eye on to ensure your city or county's health.

A focus on infrastructure, crisis communications, public safety, and community engagement.

Reflections on a new approach to performance measurement.

See how Tacoma, Washington, leverages data and evidence to enhance quality of service for residents.

Recap of a popular webinar on performance management leadership.