How cost-plus pricing helps align rates, infrastructure, and long-term financial stability

City/county managers must have courage to lead up with their governing body, lead out into the community, and lead within their organization.

Serving the needs of the entire community demands this from local government professionals.

Internal control vulnerabilities that quietly invite embezzlement—and how to close them

A mother and daughter duo of local government managers reflects on their shared occupation.

Pushing more responsibility and cost onto counties, reducing federal funding, tightening eligibility for safety-net programs, and accelerating the impact on our communities.

When you’re ready to downshift but not quite ready to park the car.

How journey mapping and segmentation help cities and counties serve better—especially when budgets tighten.

Closing the gap between how residents live and how city hall works