Teaneck, New Jersey<br />As the U.S. population ages, most communities will wrestle with a variety of issues related to elderly residents. Top of mind would be emergency services, transportation, engagement and activities, and appropriate&#160;housing. Teaneck, N.J. &#160;(pop.40,000), is getting ahead of the curve with&#160;a program called Age-Friendly Teaneck.&#160; The planning phase of the program began in&#8230;

McCordsville, Indiana<br />When a town manager is engaged and monitoring events that can affect her jurisdiction, changes can be managed with little disruption or opposition. This is evidenced by the successful annexation of about 1,000 acres of land and five miles of road by McCordsville, Indiana, that helped the mostly residential community respond to and prepare&#8230;

Morgantown, Kentucky<br />As the first CAO in Morgantown, KY, Jerrod Barks was facing some serious challenges for the town of 2,500 that lost 60 jobs and was saddled with a large amount of debt when Kentucky Copper went bankrupt. But instead of guessing or acting on&#160;anecdotal information, he conducted a survey, researched deeply, and came up&#8230;

Chambersburg, Pennsylvania<br />If anyone were to doubt that being a professional manager is akin to the role of a corporate chief executive officer, one need only to look at Chambersburg, PA and the scope of ongoing and completed projects accomplished in recent years.&#160; From operating its own utilities, implementing award-winning “green’ programs, and launching plans for&#8230;

Bend, Oregon<br />In just over two years, Bend, Oregon has seen major benefits to restructuring its emergency response system, including reduced response times, increased reliability and an improvement in gender balance in fire department staff. But much of this would not have happened without the support and skilled management tactics of professional City Manager, Eric King,&#8230;

Longmont, Colorado<br />Longmont, Co. lies at the foot of the Rocky Mountains. The area is strikingly flat in comparison to what lies just 30 minutes away in the National Park that celebrates the mountain chain. That drastic drop in elevation leads to major runoff as waters flow east off of the mountains and in 2013, Longmont&#8230;

Midland, North Carolina<br />Local leaders incorporated Midland, N.C. 16 years ago&#160;with a vision&#160;to cultivate the small town (pop. 3,073) into a desirable place to invest and live, while preserving the rural fabric of the community. The leaders hired professional staff to carry out their vision and this&#160;council/manager partnership&#160;has resulted in continuing success for the community, says&#160;Town&#8230;

River Falls, Wisconsin<br />Want to watch citizen engagement in action? In the City of River Falls, Wisconsin you can….on YouTube! City Administrator, Scot Simpson, and his team have developed a number of creative ways to reach out to River Falls residents and get valuable input&#160;from the community. Back In 2014, the city began producing one minute&#8230;

Roswell, Georgia<br />Attracting and retaining top-notch employees is a high priority for Roswell, Georgia City&#160;Administrator Kay Love and her staff. The local government measures its success in excellent customer service both internally and externally and having low employee turnover is one key metric. In order to get great results, the management team uses a number of&#8230;