Job Description
Onslow County is seeking a strong, innovative and motivated Information Technology professional to serve as Chief Information Officer (CIO). The CIO will drive the strategic vision, governance, innovation, and performance of all information technology systems and Geographic Information System (GIS) services. This role ensures that technology investments are aligned with the County’s mission and provides forward-thinking leadership in digital transformation, cybersecurity, data management, and the use of emerging technologies to enhance efficiency, transparency, and citizen engagement. The CIO will also foster a positive department culture through mentorship, support, open communication and collaboration that aligns with the county’s core values.

Our core values—Resilience, Excellence, Accountability, Customer Service, and Honesty (REACH)—are the foundation of our work and the standard by which we operate. As a member of our team, you are expected to demonstrate these values in every aspect of your role. This means delivering high-quality work, taking responsibility for your actions, providing exceptional service, and maintaining integrity in all interactions. Your commitment to these principles is essential to fostering a positive workplace culture and ensuring the success of our organization and the community we serve.

Please visit the link below for more on our beautiful County and the CIO position:

https://issuu.com/onslownc/docs/cio_recruitment_magazine?fr=sODg1NDg0MT…

Position Responsibilities
Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Functions

Leads and facilitates the overall planning, selection, integration and implementation of county technology systems; oversees the development, design, and implementation of new applications and changes to existing computer systems and software packages.
Advises the County Manager and department directors on technology trends, opportunities, and risks impacting local government services.
Oversees technology as the critical link that keeps County operations connected, reliable, and responsive” or “Act as a unifying force across departments, leveraging technology to integrate services, improve efficiency, and support countywide strategic goals.”
Champions innovation and continuous improvement through the adoption of emerging technologies, digital services, and enterprise solutions. Recommends and approves all technology hardware purchases to ensure compatibility and maintain standards set by the Information Technology Services department.
Develops and coordinates the execution of a long-term strategic plan for county-wide information technology management; oversees work plans for the Information Technology Services department in alignment with the county's information technology strategic plan.
Directs, supervises, and coordinates the Information Technology department's functions, including infrastructure services, client services, applications development, telecommunications, GIS, and record storage management.
Manages department personnel to include conducting performance appraisals, counseling employees concerning performance, and recommending personnel actions in the areas of hiring, termination and discipline; assigns, supervises and monitors work orders and tasks.
Supervises the ordering, acquisition, inventory, and disposition of information technology hardware and software.
Gathers, interprets and prepares data for studies, reports and recommendations.
Ensures the reliable, secure, and scalable operation of technology platforms that support both internal operations and external digital services for the public.
Develops and implements enterprise-wide IT policies related to data governance, acceptable use, procurement, and infrastructure management.
Develops and manages the department’s annual budget, ensuring fiscal responsibility, cost optimization, and alignment with the County’s strategic objectives.
Evaluates, negotiates, and manages contracts and vendor relationships to maximize value, performance, and accountability in technology procurement and outsourcing.
Maintains knowledge of hardware and software advancements in the technology field.
Performs assigned functions as a Disaster Ready Team (DRT) member, if appointed or volunteers.
Other duties as assigned.

Qualifications
Thorough knowledge of all phases of systems design, analysis, programming, hardware maintenance, networking and computer operations in an interactive and real time environment; thorough knowledge of the functions and operations of county departments; ability to determine departmental and system-wide needs of an information system and formulate an effective program to meet these needs; ability to write clear and concise reports; ability to plan and supervise the work of the subordinates; ability to communicate ideas effectively, both orally and in writing; ability to establish and maintain effective working relationships with officials, consultants and vendors, department heads and associates.

Education, Experience, and Special Requirements
Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field and extensive experience in strategic planning, operations, and enterprise-wide technology management, or equivalent combination of education and experience. Master's degree preferred.
Special Requirements
Valid Driver’s License.