IT Director

Town of Zebulon, NC

Are you an experienced information technology (IT) professional with expertise in strategic vision planning and enterprise infrastructure development? If so, the growing Town of Zebulon in desirable Wake County, NC, invites you to apply to be its first Information Technology Director (IT Director). Zebulon’s IT Director manages contracts for operational services, including cybersecurity, infrastructure, and networks, to ensure the proper maintenance, upgrades, and planned expansions. This professional is adept and experienced in ensuring compliance requirements (CJIS, ISO, PCI, PD) and collaborating with municipal departments to identify, prioritize, and address needs as part of IT governance.

Zebulon’s IT Director will prioritize:
• Conducting a thorough analysis of the Town’s IT needs, resources, and opportunities, developing, updating, and executing a strategic vision aligning with Town goals and priorities, and ensuring the Town's technology best supports its current and future needs.
● Developing and segmenting an IT budget from the Town’s Administration budget.
● Establishing collaborative relationships with departments, Town leaders, and other stakeholders, creating a culture of transparent communication and trust.
● Evaluating the existing needs, resources (including contracts), and rules/compliance of the Town and advocating for changes to ensure sufficient enterprise infrastructure and cybersecurity.
● Utilizing best practices in municipal IT, promote the integration of technology into daily Town operations through planning, training, and consulting, and use metrics to measure department performance against critical departmental goals objectively.

This one-person department position will help alleviate responsibilities from staff accustomed to wearing many hats, a pivotal shift for the Town and its future. The IT Director will improve efficiency within the organization by streamlining hardware and software integration and introducing smart city aspects to automate and digitally transform Town services and processes. The successful IT Director is equally passionate about educating staff on the importance and value of technology integration and is skilled in gently and patiently guiding staff through changes and transitions.

About the Organization and Position:
The Town of Zebulon operates under a Council/Manager form of government. Zebulon’s proposed FY 23-24 budget of $22.3M supports 89 highly-skilled staff across seven (7) departments. Zebulon is committed to enhancing the quality of life of its residents by delivering excellent, friendly services and fostering collaboration within our community. With a focus on ensuring that Zebulon grows smart, maintains its small-town life, and has a vibrant downtown, the town's strategic plan provides strategic priorities for the next seven years.

Reporting to the Town Manager, the IT Director is responsible for improving and creating partnerships with Town departments. The IT Director will coordinate technology efforts with Wake County for Police, Fire, and Planning and oversee existing and future projects to ensure functional requirements are met and evaluate cybersecurity reviews.

A bachelor’s degree and appropriate certifications in information systems, computer science, or related fields are preferred but not required. The candidate's employment history must include well-rounded experience in IT. Preferred experience includes five or more years of successful and progressive levels of responsibility culminating in a management position in IT, with a title equivalent to Assistant Director, Director, CIO, etc. Certified Government Chief Information Officer (CGCIO) designation and local government experience are highly preferred but not required.

Salary and Benefits: The salary range for this position is $88,898—$137,827. The starting salary is dependent upon qualifications and experience. Zebulon offers a competitive benefits package that includes paid medical, dental, vision, and life insurance, a 5% contribution to a 401k, state retirement, 12 paid holidays, and birthday time off.

To apply, please visit and click on the title of Information Technology Director – Town of Zebulon, NC. Please note the following:
• All applications must be submitted online via the Developmental Associates application portal (link above)—NOT the town’s employment application portal or any other external website.
• Resumes and cover letters must be uploaded with the application.
• Applicants should apply by June 1st, 2024.
• The Town Manager will invite successful semi-finalists to participate in virtual interviews and skill evaluation on July 18 - 19, 2024. Candidates are encouraged to reserve these dates for virtual meetings should they be invited to participate.
• Direct inquiries to

Zebulon is an Equal Opportunity Employer. Developmental Associates, LLC manages the recruitment and selection process for this position. To learn more about our selection process, visit, select “Client Openings," and scroll down to “Important Information for Applicants.”

How to Apply

Job Details

Job Function
Information Services Director

Town of Zebulon


1003 N Arendell Ave
Zebulon, NC 27597-2309
United States

Form of Government


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