Actionable strategies and habits in response to the common sentiment: "we need to communicate better".

Regional Nominations and Annual Election Process for Regional Vice Presidents

Using technology to enhance resident engagement

A win-win for staff and payers.

Presentation at the 110th Annual Conference in Pittsburgh, Allegheny County, PA

Redundant regulations and processes hinder our ability to address immediate needs. Here are some strategies for 'subtraction.'

A Legacy of Diversity in Leadership of Local Government

Local Governments of any budget or population can improve their digital presence to be DOJ compliant.