What does being the best mean in a world where no one’s really keeping score? “Best” is an end, a destination, a goal. And once achieved, what then? Isn’t it better, to be better? To strive after improvement, to seek another way, more efficient, more accessible, more open and transparent, this should be our focus. So believes Louisville Mayor Greg Fischer. After nearly a decade of false starts among earlier administrations, in January 2012, Mayor Fischer made good on his campaign pledge to develop a culture of continuous improvement within Louisville Metro Government and the community at large.  That is when the Mayor established the Office of Performance Improvement (OPI) to help transform the culture within Metro Government from individual departments “just doing the basics” to a cohesive, dynamic and engaged improvement-driven organization.