Get advice from experts in the field in this year’s Solutions Track. ICMA Strategic Partners are back to dispense practical advice on hot issues in these popular one-hour sessions.

Here’s the line-up for Monday:

9:45am-10:45am

The Mobile Shift: Using Mobile Applications to Fuel Productivity and Provide Value

Theater A, Exhibit Hall A, Plaza Level

Thinking about custom mobile apps for your jurisdiction? Red Oak, an ARCADIS Group, will discuss benefits, pitfalls, and questions you need to ask yourself before implementing this technology.

Welcome to the Mapping Renaissance: Why Progressive Governments Are Embracing Location Technology

Theater B, Exhibit Hall B, Plaza Level

Mapping technology has evolved to make local governments extremely efficient when it comes to meeting citizen expectations and improving the level of service they provide. See how the technology works and learn which technology is right for your community with Digital Map Products.

11:30am-12:30pm

How to Reduce Costs without Sacrificing Quality or Service

Theater A, Exhibit Hall A, Plaza Level

There are products, services, and processes that take big money away from your jurisdiction. Look at ways to save without cutting staff or service levels in this eye-opening presentation by Expense Reduction Analysts.

Delivering Municipal Services Using a Nonprofit Provider

Theater B, Exhibit Hall B, Plaza Level

Learn about a public-nonprofit approach to service delivery that focuses on collaboration, transparency, contract flexibility, service over profit, exceptional value, and cost savings. The Institute for Building Technology and Safety (IBTS) presents this panel discussion.

12:45pm-1:45pm

Asset Management Optimization

Theater A, Exhibit Hall A, Plaza Level

Learn how asset optimization in both the built environment and key support functions can ensure the proper level of services in the most cost-effective manner for any community. This panel discussion is presented by Atkins.

Effectively Capturing Business Intelligence Data

Theater B, Exhibit Hall B, Plaza Level

Analyze this! If you want to make better decisions, you have to learn how to use data. Gain a basic understanding of “Business Analytics” in this presentation by Plante & Moran, PLLC.

2pm-3pm 

The New Normal for the Jersey Shore in the Aftermath of Hurricane Sandy

Theater A, Exhibit Hall A, Plaza Level

Following Hurricane Sandy, the township of Brick was faced with a “new” normal within hours of the storm passing. Join Red Oak, an ARCADIS Group, in a session that will elaborate on the challenges experienced and provide takeaways to help communities prepare for, respond, and recover from a similar disaster.

Collaborative Service Delivery: A Practitioner’s Field Guide for Alternative Service Delivery (ASD)

Theater B, Exhibit Hall B, Plaza Level

Learn the findings of a yearlong study, conducted by Northern Illinois University and HR Green, that assessed the status of ASD while identifying leading practices from real-world examples. Gain an insight into program development, design, implementation, and quantifiable metrics.

3:15pm-4:15pm

Harvesting Mobile Apps and Social Media to Improve Citizen Service Response

Theater A, Exhibit Hall A, Plaza Level

Learn how the Mayor’s Office of Constituent Engagement in Boston as well as other North American cities are using a new generation of tools such as Facebook, Twitter, smart phone apps, and OpenGov websites to allow citizens to interact with local government on new channels. Presented by KANA, this session will give you an understanding of social media and technology options for your community.

Using Your Brand to Get the Talk Right on the Street

Theater B, Exhibit Hall B, Plaza Level

Logos and slogans don't create jobs, passionate people do—and passionate people who can articulate what is distinct and compelling about their communities create more jobs. North Star Destination Strategies will show you how your brand can go to work getting the talk right on the street.