The City’s Fleet Operation within the Public Works Department was recognized as one of the Best 100 Fleets in North America, ranking 19th out of 100 for 2014. In 2013, the first year the City applied for this recognition, Fleet Operations ranked 94th out of 100.

The Best 100 Fleets recognition/competition began 10 years ago and an estimated 38,000 government organizations are eligible to apply which include federal, state, county, municipal, special districts, school boards, and publicly owned utility companies. A panel of judges, consisting of seasoned Fleet Managers with decades of experience, review and score the applications. The competition allows fleets to gauge their operations against other local governments and private fleets.

Over the last year, the City’s Fleet Operations has provided major accomplishments. One is becoming a GM warranty provider allowing us to perform repairs in house and bill GM directly for it creating a possible source of revenue for the City. We were also able to improve the status of vehicles that are out of service for less than a day from 87.64% to 94.79%. The industry benchmark is 85%-90%.

We have installed LED lighting in the shop, motion detectors throughout, and an automatic thermostat all of which greatly reduce energy consumption. For the services we provide, we have created surveys for feedback which are hung from the rear view mirror in the vehicle following service. The survey explains what service the vehicle had and who performed the service. The survey allows staff to know where improvements need to be made and what we are doing well. The surveys are returned in a mailbox at our fleet facility and remain anonymous.

The Best 100 Fleets were announced on April 9th in Minneapolis at the NAFA Institute and Expo, the largest fleet conference in the country, and will be published in Governing Magazine.

For more information, please visit http://the100bestfleets.com/