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Displaying 8623 - 8631 of 19181 results
Article
National Associations Support Remote Transactions Parity Act
March 1, 2017

ICMA joined other state and local government organizations in support of the Remote Transactions Parity Act.

Survey Report
ICMA CAO Salary and Compensation Report 2015

Results of the member-only survey cover salary, severance, benefits, employment agreements, and much more.

Article
Performance Measurement: Overcoming the “Fear Factor”
March 1, 2017

Performance measurement is a necessary step toward improvement, but it can also be daunting. ICMA provides tips for overcoming the "fear factor."

Article
Compared to What? Using Comparative Data to Improve Services
March 1, 2017

Thoughtful comparisons with other jurisdictions provide a key to effective performance management.

PM Magazine
Improve Your Leadership Skills By Thinking Up
March 1, 2017

Gain an appreciation for freedom of thought and innovative possibilities that come with vertical development.

PM Magazine
The “Ottawa Way” Thrives
February 27, 2017

Using the Disney customer service philosophy, now 33 different areas of Ottawa County, Michigan, are all using the same customer service approach.

PM Magazine
Medical Marijuana Emerges from the Shadows
March 1, 2017

If marijuana is fully legalized for recreational sale to adults in 2016 as predicted by some analysts, then more local governments will be considering financial implications.

PM Magazine
Upstream Challenges
March 1, 2017

Here are two real-world incidents that highlight ethical issues that can arise when managers and elected officials fail to understand their roles or they stray across boundaries.

Article
Visit ICMA.org to Learn More
February 27, 2017

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