Results of the member-only survey cover salary, severance, benefits, employment agreements, and much more.
Performance measurement is a necessary step toward improvement, but it can also be daunting. ICMA provides tips for overcoming the "fear factor."
Thoughtful comparisons with other jurisdictions provide a key to effective performance management.
Gain an appreciation for freedom of thought and innovative possibilities that come with vertical development.
Using the Disney customer service philosophy, now 33 different areas of Ottawa County, Michigan, are all using the same customer service approach.
If marijuana is fully legalized for recreational sale to adults in 2016 as predicted by some analysts, then more local governments will be considering financial implications.
Here are two real-world incidents that highlight ethical issues that can arise when managers and elected officials fail to understand their roles or they stray across boundaries.
We asked our Members to share how they made infrastructure decisions in their community.