Our recent call for success stories netted a good example of citizen engagement from the Town of Marana, AZ. Town Manager Gilbert Davidson, an ICMA Credentialed Manager and recipient of the John J. DeBolske Professional Excellence award from ACMA (Arizona City Managers’ Association), worked with his staff to come up with a new model. Tony Hunter,…

Town Manager Gilbert Davidson worked with his team to find a better way to engage the citizens of Marana, Arizona. The result is the Marana Citizens' Forum.

The four special panel sessions held prior to ICMA Regional Summits were a huge success. Thanks to ICMA President Pat Martel and an inspiring group of panelists.

One of the world's largest tech companies, the firm focuses on sustainability and the IofT.

Citizen-friendly displays of local government performance information.

We are where the rubber meets the road in local government. Citizens need to hear our stories to understand that government can be a good thing.

Difficult conversations are necessary—at least if you want people to correct mistakes, learn, and grow. Remember one rule: You're trying to help, not win.