A book review by Erum Afsar, P.Eng., Kananaskis Improvement District Councillor, Canada

Respect for employees is necessary for effective listening, but not uniformly practiced by managers.

Understanding the new net neutrality rules will be essential to the future of Internet regulation, especially for local governments with their own Internet services.

Local governments have the real power to create change.

Coping with the Nonconformist Elected Official

A Close Look at What Can Make Communities Thrive

Managing Roles, Power, and Responsibilities