To facilitate rapid response in the event of an emergency, the city of Anaheim, California (328,000), has consolidated all of the digital information(...)

In the mid-1990s, a majority of the 18 police officers in the city of Morrilton, Arkansas (6,600), lived outside the county, prompting...

Description of staff recognition program with sample forms.

In Medford, Oregon, they use a “Neighborhood Walk” as an organized, innovative way of obtaining feedback on city services— and more. It is a positive alternative...