This article discusses the expanding role of performance management in ensuring effective and effecient delivery of high-quality local government services.
This article discusses strategies that local governments and property owners can undertake to effectively protect their assests located in floodplains.
This short article describes how the city of Gardena, California, implemented a composite information system for customer service, including an automated citizen information system plus a service-request component.
This presentation highlights the need for local governments to focus on civic engagement.
This article discusses how city managers can better manage the media, especially during volatile times.
This presentation discusses the advantages of having a local government's pension funds directed by trustees, as opposed to by individual investors.