This could very well be one of the most valuable books in your collection—it’s packed with more than 70 exclusive case studies featuring successful performance management practices from local governments that belong to ICMA’s Center for Performance Measurement (CPM). This information is not available from any other resource. Written by CPM staff, the case studies in What Works: How Local Governments Have Made the Leap from Measurement to Management illustrate how performance measurement promotes positive change in 15 different service areas in local government. Cases are one to three pages

An ordinance of the Manhattan Beach, CA council, adding regulations to the Manhattan Beach municipal code prohibiting plastic carry out bags.

This series of questions will help you get started on developing your interview of Local Government Heroes.

Local governments address the challenges of gift giving and receiving in a variety of ways that range

This white paper outlines Ventura’s civic engagement model and defines engagement as a two-way partnership..

Program to promote citizen, business, and property owner solutions to community concerns by allocating funds to assist selected community enhancement projects.