Experienced managers have found that a one-size-fits-all approach to employee motivation doesn’t work.

Frank Benest, senior adviser for ICMA's Next Generation Initiatives, answers this question in the first of a recurring column on career advice for the profession.

This Data Report provides sample statistics on the Town's major service request areas: illegal dumping, sewer backups, vandalism, traffic signal issues, webmaster, and potholes.

Sample. This document is a City Manager job announcement for the City of Cupertino, CA.