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Case Study
What Works: Code Enforcement Sample Case Study

Learn how the city of Moorhead, MN, encourages voluntary compliance with code violation notices in an average of six days.

What Works 2008: Electricity Load-Shedding in Charlottesville, VA
Case Study
What Works: Human Resources Sample Case Study

See how Queen Creek is able to complete external recruitments in almost half the time of many other communities...

Challenging Career Decisions
Project / Research Report
Mobile Workforce Management

Virtually every city and county across the country has a mobile workforce.

When it’s Time to Let Go
Financial Management Guide for Non-Profit Organizations
Financial Management Guide for Non-Profit Organizations
Project / Research Report
Preparing the Soft Stuff: Building Commitment for Change

It’s the soft stuff that is the hard stuff, but it’s the soft stuff that makes the difference,” says Chief Operating Officer Tom Malone of the Milliken Company...