Rapid Process Improvement is a process improvement methodology adopted by the City of Lakeland to help build a culture of continuous improvement through employee empowerment. 

Capstone Class of 2011 - Palo Alto, CA - Employee Recruitment, Orientation & Retention Part II...

The City of Palm Bay, FL created Open.Palmbay as a way to increase the transparency of city finances.

Facing rising energy costs the City of Palm Bay, FL created the GreenWay Environmental Management System.

2011 Alliance Award Winner - Outstanding Achievement in Local Government Innovation...

In 2008, Village staff began a detailed review of operating practices and procedures.

The Lisle-Woodridge Fire Protection District and the Naperville Fire Department share a common border....

Influenced by Jim Collins’s Good to Great principles, the City of Livermore, California Leadership Team established five employee

This article provides a brief background of the San Francisco Department of Emergency Management(...)