Authors of this article agree with PM author Kevin Desouza that no engagement with residents is better than bad engagement, but they argue that it is desirable to keep experimenting because the goal is to make progress, not to achieve perfection.

My hypothesis is that the local government model is not working, and managers need to change that model.

Senior housing.

Priorities to guide management decisions in response to an economic upturn.

To help individuals maximize their bargaining prowess at work and in life, here are seven strategies for emerging victorious in any negotiation:

ICMA’s newest Strategic Partner is the nation’s leading firm providing management services for municipally owned public facilities.

Red Tape to Green Tape suggests that improving the local government grievance process can have a significant impact on organizational culture and productivity.