Engaging and mobilizing employees is as important now as it has ever been. It is the heart and soul of an organization.

As the city council of a community, the caliber, behavior, and professionalism of this group impacts the manager’s ability to be successful in his or her managerial roles.

It is tough for any organization to hardwire a knee-jerk yes response into its culture. It requires not only a sincere desire to serve the customer, but also an obsession to do so.

How wit in the workplace benefits the body, the mind, and the organization.

Mecklenburg County, North Carolina’s evolution when it comes to strategic planning.

+350 fire departments now use the military staffing model and augment smaller crews with firefighters who sign up for a specific time period; the typical commitment is 4 years.

Practically none of the predictions about the staying power of the presidential candidates or the outcomes heading into the conventions were accurate.

We asked our Members if they take any time away during the year.

Two managers tell their stories about those first days at a new public sector job.