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Case Study
The City established Process Improvement Teams or “PIT Crews” for short to address internal procedures to create more efficiency, eliminate waste, and avoid duplication; and, to provide a better product and customer service to our residents...
Other Document

This framework was designed to help achieve development goals in the face of climate change.
How-to, Guide or Manual

Designed as a how-to manual for local leaders, Redeveloping Commercial Vacant Properties in Legacy Cities focuses on practices and policies that leverage the link...
How-to, Guide or Manual

This ICMA resource book aims to help senior managers prepare the next generation of managers.