When managers' and elected officials' goals align and are measured in an effective way officials can focus on the future, not the present.
Forty-eight local governments received the 2015 Certificates in Performance Management from the ICMA Center for Performance Analytics.
Clayton, Missouri (16,000 population) demonstrates how a smaller city can excel in performance management.
Well-designed grievance policies lead to better management decisions and provide a value beyond managing legal risk and due process for employees.
Service areas in which applicants for 2015 Certificates in Management collected performance data in FY 2014.
Eight ways to make your job interview a success!
Three reasons why expanding our sphere of acquaintances is worthwhile.
At ICMA, one of our main priorities is to ensure local governments have the tools needed to properly assist veterans...
Reflections on the value of testing new approaches.