ICMA's anchor organization in Mexico provides a presence for professional management and service delivery in Mexico and other Latin American countries.
Under an agreement with Toyo University in Tokyo, ICMA will deliver an intensive workshop on public management in local government to Japanese students.
With new funding, ICMA will help volunteer fire organizations in Paraguay improve their incident command systems.

Group of 21 national associations has identified six priority issues for policy and strategic action.
Rapid Process Improvement is a process improvement methodology adopted by the City of Lakeland to help build a culture of continuous improvement through employee empowerment.

Measuring performance in government is inherently difficult but inescapably necessary. Williamsburg started its performance measurement journey in earnest in 1994...

This 2010 Personnel Handbook for the City of Hailey introduces new hires to to the practices, duties and responsibilities of city government.