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  1. Home

Chief Administrative Officer (CAO)

ICMA is honored to support the chief administrative officers (CAOs)—also known as city manager, town administrator, county executive—who rise to this occasion every day to build vibrant communities that improve people’s lives.

Displaying 622 - 630 of 661 results
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coaching
ICMA Coaching Program Webinars
February 22, 2017

Free live webinars spotlighting best practices featuring local government professionals and experts. Invite your entire team to participate!

Blog Post
Public spaces outdoor seating
Best Practices to Manage Public Spaces
Cheryl A. Hilvert, ICMA midwest regional director
May 06, 2021

How local government managers can help create public spaces that provide a sense of community and belonging.

Basic page
Cover image of the Governing for Equity report
Governing for Equity: Implementing an Equity Lens in Local Government
November 24, 2020

Local government managers actively addressing social and racial inequity in their communities.

Basic page
ICMA Cybersecurity Leadership Academy
July 8, 2019

Think and act like a cybersecurity leader. This 12-week online course delivers the leadership tools you need to help keep your local government secure.

How-to, Guide or Manual
ICMA First-Time Administrator's Handbook

Steadfast guide for first-time administrators.

Legal Document
ICMA Model Employment Agreement (Editable)

This document serves as a model employment agreement template for administrators of municipal governments.

Basic page
Life Membership
June 22, 2020

Life Membership is complimentary lifetime membership granted to eligible longtime ICMA members.

Blog Post
council-manager relationship
In Times Like These, Good Elected Official and Staff Relationships Are Even More Important
Kevin Duggan, ICMA Senior Advisor and Cheryl A. Hilvert, ICMA Midwest Regional Director
Jun 18, 2020

A thoughtful and proactive approach to establish and maintain effective relationships with elected officials will significantly increase the likelihood of success.

PM Magazine
The Role of the Cyber Leader in Times of Crisis
May 29, 2020

The changing world relies on cyber leaders to manage through the known unknowns [PM Magazine, June 2020]

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