In 2003, the Riverside City Council established the Neighborhood Livability Program (NLP) and a multi-departmental task force to enhance existing code enforcement efforts to maintain and improve the safety cleanliness, and aesthetic appearance of Riverside’s neighborhoods using a proactive, intensive and focused problem-solving approach with input from the community and involvement of state and county regulatory agencies when appropriate. The principal focus of the Program was to identify and prioritize quality of life issues or problems, targeting the “worst of the worst: or the “neighbor from hell” for appropriate proactive and remedial action.