This article examines Kirkland, Washington's appointment of ombudsmen to investigate and help resolve citizen complaints. Suggests 11 specific steps in implementing such a program.
This article examines Kirkland, Washington's appointment of ombudsmen to investigate and help resolve citizen complaints. Suggests 11 specific steps in implementing such a program.
A new, reduced dues rate is available for CAOs/ACAOs, along with additional discounts for those in smaller communities, has been implemented. Learn more and be sure to join or renew today!
