This is the 2010 nomination of Centennial, Colorado's Partnership for Public Works - Call On Us for Services program for the Community Partnership Award. City Manager Jacque Wedding-Scott is credited with aiding in the implementation of this 24-hour, seven-day-a-week call center that serves as a single point of contact for citizens. This program provides maximum responsiveness while tracking service requests and ensuring accountability. In order to satisfy customer service goals, the program strives to guarantee that 85 percent of all calls are answered within two minutes by a live representative.