For several years now, ICMA's research partners on 311/CRM systems -- CS Week's 311 Synergy Group and the Association of Government Contact Center Professionals -- have joined us at the annual conference to help answer your questions. I'm happy to report both groups will have representatives at the conference again this year. Please stop by our exhibit in the ICMA Pavilion (Sunday 5-7pm, Monday 9:30am - 4pm, Tuesday 9:30am-2pm) during the conference to learn more about benefits of a 311/CRM system in delivering improved customer service to your citizens and how these two premier organizations can support your community in the process.
New, Reduced Membership Dues
A new, reduced dues rate is available for CAOs/ACAOs, along with additional discounts for those in smaller communities, has been implemented. Learn more and be sure to join or renew today!
