There are two important professional development opportunities coming up where you can learn more about 311/CRM Systems:
- The 311 Synergy Group will have its spring meeting in San Antonio from May 4-6.
- The Association for Government Contact Center Professionals (AGCCP) will have its annual conference in Charlotte May 13-15.
ICMA is pleased to have both the 311 Synergy Group and AGCCP as Research Partners on 311/CRM systems.
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