Displaying 16525 - 16533 of 18946 results
Where Has the Time Gone?
Como Alcanzar el Desarrollo Inteligente: 100 Politicas para su Implementacion
Daunting Professional Challenges
Project / Research Report
Case Study: Downsizing is Rough

This case study describes a medium-sized city that is forced to downsize its workforce due to dwindling budget revenue and a cut back in services.

Project / Research Report
Collaboration Calls for Mutual Accountability

This article discusses mutual accountability measures among governments and nonprofits, in the context of public service improvement.

Project / Research Report
Customer Service: Back to Basics Is Better

This article discusses some basic customer service techniques that have been tested in the public sector.

Hot Stuff About Swimming Pools 2004
Organizational Policy
The Stepping-Stone Job

This ethics column discusses Tenet 4, "length of service".

PM Magazine Full Download
PM Magazine December 2004