
There is one resource in which local governments are wealthy: data. Cities, towns, and counties have been collecting data for years.

Performance measurement is one of the key of ICMA's work in Latin American, particularly in Mexico.

When managers' and elected officials' goals align and are measured in an effective way officials can focus on the future, not the present.

Forty-eight local governments received the 2015 Certificates in Performance Management from the ICMA Center for Performance Analytics.
Clayton, Missouri (16,000 population) demonstrates how a smaller city can excel in performance management.
Well-designed grievance policies lead to better management decisions and provide a value beyond managing legal risk and due process for employees.

Service areas in which applicants for 2015 Certificates in Management collected performance data in FY 2014.
Reflections on the value of testing new approaches.