More than 50 local governments received recognition for their commitment to collecting, using, and sharing performance data.

ICMA will discontinue ICMA Insights™ and enhance other resources for local government performance management.

Most people think about diversity as black and white. Rocky Mount, North Carolina, staff members learned that diversity is a lot more.

Performance indicators for customer-intensive services.

Why transparency should motivate your local government.

The Center for Government Excellence at Johns Hopkins University shows how to move from goal-setting to implementation of a performance management system.

Education is the key to leading our communities into the future.

Certificates in Performance Management recognize local governments that demonstrate a commitment to collecting, using, and sharing performance data.