Ways to ensure that police metrics include indicators related to improving trust between police and the community.
Four performance measurement case studies: De Kalb, Illinois; Bellevue, Washington; Westminster, Colorado; and Miami-Dade County, Florida
ICMA's partner the National Research Center offers support to community leaders who want to use data more efficiently and effectively.
A guide for participants in discussions about performance data in Peoria, Arizona.
Training in performance measurement from New Orleans, Louisiana.
Selected indicators that provide a snapshot of the health of the city, Peoria, Arizona.
ICMA helps local government professionals around the world create and sustain thriving communities through a range of activities.
This post includes 8 of the most popular posts on performance management.
How to be ready for that 'Do Something" moment after a disaster happens.