Across the nation, aging water and sewer infrastructure poses a growing threat to public health and safety — and the communities most at risk are often the least equipped to bear the financial burden of emergency repairs. This webinar brings together HomeServe and city/county managers to explore the intersection of deteriorating service lines and the disproportionate impact on vulnerable populations, including seniors, low-income households, and underserved communities.

Join us for a timely and critical conversation about how public-private partnerships through the Service Line Program can serve as a frontline defense — protecting residents from unexpected and costly service line failures while requiring no cost to municipalities.

What You'll Learn

• The Scope of the Problem: Understand the current state of aging water and sewer infrastructure nationwide and the accelerating risk of service line failures in communities with older housing stock.
• Who's Most at Risk: Examine how vulnerable populations — including seniors on fixed incomes, low-income families, and historically underserved neighborhoods — are disproportionately affected by infrastructure failures and the financial burden of emergency repairs.
• A No-Cost Municipal Solution: Discover how the HomeServe Service Line Program provides a proactive, no-cost partnership model for municipalities that delivers critical protection directly to the residents who need it most.
• Real-World Impact: Hear firsthand from city and county managers who have implemented the program and witnessed measurable improvements in resident protection, reduced emergency call volumes, and strengthened community resilience.
• Actionable Strategies: Walk away with a framework for identifying at-risk populations in your community and leveraging public-private partnerships to address infrastructure vulnerabilities before they become emergencies.
   

This webinar is complimentary thanks to the sponsorship of ICMA Partner HomeServe, who will have access to registration information.