Skip to main content

2026 ICMA Annual Conference Registration and Housing are Open!   Ready, Set, LONG BEACH!!!!!

User account menu

About Learning @ ICMA Annual Conference Job Center Join Contact Donate Log in

Search

  • Column 1
    • Register for 2022 ICMA Digital
    • Subscribe to PM Magazine
    • Join ICMA
  • Column 2
    • Find a Webinar
    • Post a Featured Job
    • Search for a Job
  • Column 3
    • Become a Credentialed Manager
    • Find Internships and Fellowships
    • Purchase a Publication
  • Column 4
    • Learn about the Code of Ethics
    • Subscribe to Leadership Matters
    • Learn about ICMA Awards
Home

Main navigation

  • Membership  
    • Become a Member  
      • Rejoin ICMA
      • Membership Dues  
        • CAOs & ACAOs
        • Department Head and Other Staff
        • Students & Interns
        • Professor and Private Sector
        • International
        • Life Members
        • Retired Members
      • Member Benefits
      • Shop ICMA Store
      • FAQs
    • Get Involved  
      • ICMA Awards Program  
        • Award Recipients
        • Local Government Excellence Awards
        • Distinguished Service Award
        • Honorary Member Award
        • Service Award
        • Submission Information
      • Volunteer  
        • Other Volunteer Opportunities
        • FAQs
        • Task Force Reports
      • Senior Advisor Program
    • Connect with Other Members  
      • ICMA CoachConnect
      • ICMA Connect
      • Member Spotlights
      • Who's Who Member Directory
    • Member Assistance Programs  
      • Ethics  
        • Code of Ethics
        • Issues & Advice
        • Ethics Training
        • Enforcement
      • Scholarships
      • Members in Transition
      • Council-Manager Form of Govt
    • Job Titles  
      • Chief Administrative Officer (CAO)
      • Assistant Chief Administrative Officer (ACAO)
      • Department Head
      • Other Local Government Staff
      • Student and Intern
      • Retired
  • Careers & Learning  
    • Job Center  
      • Featured Jobs
      • View all Jobs
      • For Job Seekers  
        • Find a Job
        • Rules for Resume Writing
        • Salary
        • Skill Assessments
        • Interview Prep
        • Career Guides
      • For Employers  
        • Post a Job
        • Manage My Jobs
        • Products and Pricing
        • FAQs
        • Resources to Help Search for Your Next Executive
      • Careers at ICMA
    • ICMA Credentialing  
      • Apply
      • Assessments
      • List of ICMA-CMs
      • FAQs
      • More Resources  
        • An Introduction for Local Elected Officials and Community Members
        • Background
        • Eligibility Requirements
        • Credentialing Advisory Board
        • Resources
    • Learning @ ICMA  
      • Train Your Team
      • Shop All Courses
      • Leadership Development Programs
      • Webinars & E-Learning
      • Management and Leadership Practices
      • Test Drive ICMA Self-Paced Online Courses
    • Career Assistance  
      • Coaching  
        • Webinars
        • 1-1 Coaching
        • Speed Coaching
        • Talent Development
        • Coaching Resources & FAQs
      • Career Compass
      • Career Guides  
        • What is Local Government Management?
        • Students
        • Teachers
        • Veterans
        • Civics Education
        • SheLeadsGov
      • Fellowships, Internships & Scholarships  
        • Bob Turner Scholars Internship Program
        • Local Government Management Fellowship
        • VLGMF
        • Internships
  • Publications & Research  
    • Publications  
      • Bookstore
      • eNewsletters
      • Member Self-Published Books
    • Research  
      • Research Reports and Publications
      • Survey Research
      • Survey Research Datasets
    • PM Magazine  
      • Subscribe
      • Articles
      • Advertise
      • About PM Magazine
  • Partner  
    • Global Technical Assistance  
      • Current Projects
      • CityLinks
      • YSEALI Professional Fellows Program
      • About Global Technical Assistance
      • Offices and Partners  
        • ICMA China Center
        • ICMA México-Latinoamérica
        • International Affiliates
    • Annual Partner Program  
      • Strategic Partners
      • Corporate Partners
      • Annual Sponsors
      • Code of Ethics
    • More Ways to Partner  
      • Advertising
      • Affiliate Organizations  
        • Events
      • Communication Partners
  • News & Events  
    • News  
      • ICMA Blog
      • ICMA SmartBrief
      • ICMA SmartBrief on Public Safety
      • Member News
      • Podcasts
      • Press Releases
    • Professional Development  
      • Credentialed Managers Summits
      • Days With ICMA
      • Leadership Development
      • Train Your Team
      • ICMA Learning Lab
      • View All Events
    • Conferences  
      • ICMA Annual Conference
      • ICMA Equity Summit
      • Local Government Reimagined Conferences
      • National Brownfields Training Conference
      • National Economic Mobility and Opportunity Conference
  • Knowledge Center  
    • Priority Topics  
      • Hurricane Recovery Resources
      • Economic Mobility  
        • EMO Special Assistants Program
        • 2024 Cohort
        • 2023 Cohort
        • Tools and Resources
      • Global Engagement
      • Local Government Reimagined
      • Mental Health
      • Race, Equity, and Social Justice  
        • Our Priority
        • SheLeadsGov
        • Leadership Institute on Race, Equity and Inclusion
        • Equity Officer Institute
        • ICMA’s Path to Building a Diverse and Inclusive Profession
    • Popular Topics  
      • A-Z List
      • AI
      • Civility
      • Finance & Budgeting
      • Form of Government
      • Fund for the Future of Professional Management
      • Leadership
    • Resources  
      • ICMA Guidebook for Assistant and Deputy Managers
      • SheLeadsGov Across the Globe
      • ICMA Document Library
      • Connect With ICMA On Social Media

User account menu

About Learning @ ICMA Annual Conference Job Center Join Contact Donate Log in
  1. Home

Overview of Shared Service Options Pros and Cons1

Sep 14, 2005 | Document
Download
Pros and Cons of shared services.

Topics

Shared Service Delivery

You may also be interested in

Image of scribble being organized into workflow

Rethinking Service Design in an Era of Fiscal Constraint

05-01-2026
How journey mapping and segmentation help cities and counties serve better—especially when budgets tighten.
Tampa keynoters graphics combined v2.png

ICMA 2025: A Focus on Connection and Purposeful Leadership

09-30-2025
There is still time to join us in Tampa; connect with 4,500+ peers and hone the skills to create a lasting impact on your community.
Tampa keynoters graphics combined v2.png

ICMA Annual Conference Best Value Rate Expires Tomorrow!

09-16-2025
The best rate for ICMA 2025 expires tomorrow, September 17. Register today to save the most and join 4000+ leaders in Tampa.
Tampa website image v3 alt.png

Don't Miss Out! ICMA Tampa 2025 Best Value Rate Ends Soon

09-09-2025
Register by September 17 to get the best rate for the 2025 ICMA Annual Conference in Tampa! Plus, call for session proposals is open for the 2026 ICMA conferences.

Image removed.

Footer menu

  • About
  • Contact
  • Join ICMA
  • MissionSquare

Social Media

  • Facebook
  • Youtube
  • Twitter
  • Instagram
  • Linkedin

Subscribe to the latest from ICMA

© International City/County Management Association (ICMA)  All Rights Reserved   |   Privacy Policy   |   Terms of Use   |   Financial and Organizational Conflict of Interest