This presentation on behalf of the Maricopa County Assessor's Office explores the augmentation of intelligence in local government, specifically comparing tools for managing major technological developments while avoiding ethical pitfalls and service failures. It examines three main occurrences in generative AI today, including:

• Augmentation Effects.
• Replacement Effects.
• Transformation Effects.

If you want to learn more about AI as a tool in public service delivery, as well as the increasingly important conversation around ethics and governance AI, be sure to dive into this presentation.

This document was used as a resource during the 2024 ICMA Belgium Global Exchange.