The ICMA 2025 Global Exchange was hosted by the Municipal Council of Manzini and the South African Local Government Association (SALGA).

Steps to enhance government operations with cloud technology.

By leveraging smarter tools, encouraging data-informed decisions, and investing in staff training, local leaders can improve outcomes.

A thoughtful, structured approach to digital supply chain management is essential for maintaining trust and infrastructure integrity.

Data shows governments benefit by treating the workforce as a strategic asset to invest in.

How to use data analytics to optimize processes, make informed decisions, and spot trends.

Potential Applications for AI and Automation in Government

Ethical leadership, professionalism, innovation, and the fight against corruption.

Sapient leadership turns water planning into more than management: it becomes stewardship.