AI is revolutionizing the way we work, including how we document and share meeting outcomes. For local governments, as with any organization for that matter, the use of AI to generate automated meeting summaries comes with significant risks that need careful consideration.

1. Confidentiality risks: Automated summaries might include sensitive information that shouldn't be shared with all participants. This can lead to breaches of confidentiality and trust.
2. Misinterpretation of context: AI might not fully grasp the nuances of discussions, leading to summaries that misrepresent the actual conversations. This can cause misunderstandings and miscommunications.
3. Need for human oversight: Without human review, AI-generated summaries can miss critical details or include inappropriate content. Human oversight is essential to ensure accuracy and appropriateness.
4. Legal and ethical concerns: Sharing sensitive information without proper vetting can have legal and ethical repercussions. It's important to handle AI-generated content with care to avoid potential liabilities.

Recommendations:

• Review before sending: Always have a human review AI-generated summaries before they are distributed.
• Set guidelines: Establish clear guidelines on what information should be included in summaries.
• Educate your team: Train staff on the risks and best practices for using AI in documentation.

AI can be a powerful tool for local governments. By being mindful of the risks and implementing safeguards, organizations can benefit from AI while protecting sensitive information.

Join ICMA's Technology, Engineering, and Data team for A Practical Guide to GenAI in Local Government. This insightful webinar will delve into effective and responsible use of generative AI (GenAI) in local government. Designed to equip you with the knowledge and skills needed to begin and expand your utilization of GenAI, this webinar will focus on live demos of local government use cases (grants, procurement, memos, and more), designing prompts, guidelines on the safe use of GenAI, and tips when utilizing this technology within your organization.

Learning Objectives:

• Foundational knowledge on the basics of AI and GenAI
• Practical walkthrough of use cases in local government
• How to create guidelines for responsible use
• Understanding the value and risk of GenAI in Local Government

Feb 12, 2025
1:00pm -  2:30pm ET

Register Now