The Leadership ICMA Team assigned to this project was tasked with identifying best practices for   implementing and guiding an Enterprise Risk Management (ERM) program based on   ISO 31000 for the City of Charlotte, North Carolina. A variety of means were   used to accomplish this task. The LICMA Team conducted literature research,   interviews of individuals associated with leading risk management   organizations, private and public organizations that have enacted enterprise   risk management within their own organizations and consultants that assist   organizations with implementing enterprise risk management.