2020 ICMA Annual Report

Transforming this Moment

Message from the Executive Director

"This year defies the boundaries of the traditional. I believe it will take several years to gain a better—but by no means complete—understanding of the tremendous events that took place in fiscal year 2020 and their profound impact on this organization and the profession it serves. We redeployed our resources in service to the overwhelming needs of not only our members but of all local government professionals around the world looking for leading practices, tools, and expertise for circumstances never before experienced... I am proud of the fact that ICMA’s critical work has helped you tackle the enormous challenges of the past year."

Read the full statement

Mark Ott
Mark Ott Signature


Executive Director, ICMA

Powering through the Global Pandemic

In early March, ICMA shifted staff and resources to focus on helping local government leaders and our partners throughout the world confront the COVID-19 pandemic. We created a Coronavirus Action Team tasked with rapid production and delivery of the pandemic-related content. We unlocked all of our content, making it available to members, as well as to our affiliates and local government professionals throughout the world.

Read what ICMA did to help


Offered 19 Community Conversation webinars with over 10,000 participants


Advocated for 12 major policy initiatives ranging from stimulus funds to PPE funding


110 articles, fact sheets, infographics, and blog posts generated 100,000 page views


2 Major Impact Studies informed advocacy work on $3 trillion stimulus bill which included funding for local government.

Social Justice


ICMA Annual Conference

Annual Conference Shattered Record

The ICMA 2019 Annual Conference in Nashville set new attendance records with 5,534 total attendees including 3,954 members. The previous record was set in 2017 in San Antonio, with 4,746 total and 2,867 members attending.
Learn More
ICMA Connect

3,400 Members Join ICMA Connect

More than 3,400 members joined ICMA’s exclusive online community connect.icma.org, which launched on March 9. The new member benefit immediately generated hundreds of discussions responding to the global pandemic and other urgent topics. Resources posted by members resulted in 9,000 downloads.
Learn More

Members Pass “Inclusion” Amendments

Four proposed amendments to the ICMA Constitution, endorsed by the ICMA Executive Board, were voted on and approved in February. The amendments addressed expanding the opportunity for affiliate members to vote, serve on the ICMA Executive Board, and serve on the ICMA Regional Nominating Committee. The aim of the new amendments follows the strategic plan priority of expanding and diversifying the membership.
Learn More

Senior Advisors Celebrate 45th Anniversary

For 45 years, the ICMA Senior Advisor program has been supporting members in every stage of their careers—from talking through challenges of being a first-time administrator to offering support as a manager deals with an unexpected termination.
View Video

SURGE and Global Outreach Expands

ICMA expanded its economic development work in the Philippines under a contract from USAID. For example, the SURGE (Strengthening Urban Resilience for Growth withEquity) project created Urban Development Learning Centers in three cities, set up one-stop shops to streamline municipal permitting in seven cities, and created two trading centers. To learn more about ICMA’s Global Programs, watch our latest video.
View Video

Thought Leadership Drives Media Milestone

ICMA’s research and other thought leadership advocating for local government helped drive nearly one billion national, regional, and local media impressions. Stories included ICMA research on the effect of the pandemic on local government budgets, as well as continued interest in ICMA’s cyber security research. Marc Ott contributed a number of opinion pieces to national media as well.
Learn More
ICMA Annual Conference

375 Jurisdictions are “SolSmart”

One in four Americans live in cities, counties, or regional organizations now identified with the Department of Energy funded designation “SolSmart.” ICMA has worked with communities over the last three years to meet the defined standard and best practices in areas including permitting, planning, and zoning that make it easier for residents and businesses to go solar. ICMA also supported the Solar in Your Community Challenge that brought solar to low- and moderate-income communities.
Learn More
ICMA Connect

ICMA Code of Ethics Is 95

2020 marked the 95th Anniversary of the ICMA Code of Ethics, which was celebrated in the March issue of PM Magazine with articles authored by current and former practitioners who focused on the challenges of ethical leadership. Ethics training in Mexico reached more than 500 local government professionals.
Learn More

L.A. hosts National Brownfields Conference

With more than 2,000 attendees, the National Brownfields Conference, jointly organized by the EPA and ICMA, met in December in Los Angeles. The conference offered educational sessions, mobile workshops, keynotes, and networking events focused on cleaning up and repurposing former commercial and industrial properties. Brownfields 2021 will be held in Oklahoma City.
Learn More

New Resources

In addition to the numerous new resources on COVID-19 response and recovery and racial justice, here are ICMA resources released in FY 2020.

The Numbers

Revenue Sources

  • Conferences, Events and Sponsorships 15.7
  • Publications, Advertising, and Sponsorships 3.2
  • Management Fees 3.4
  • Rental and Royalty Income 9.9
  • Investment Income 2.4
  • Grants and Contracts 41.1
  • Membership Dues 20.0
  • Member Services and Professional Development 4.3
Members ICMA Members
Students Student Chapters
Volunteers Member Volunteers

Membership by Title

  • CAO 29
  • Assistant CAO 10
  • Department Director 12
  • Entry- to Mid-Level Management 12
  • Intern 1
  • Student 12
  • Professor 1
  • Retired or Life Member 14
  • Other, Non-Local Government 9
Projects Global Programs team
is working in
Countries on projects with staffand over volunteer hours.
Fellows LGM Fellows
Veterans Fellows
Affiliates International Affiliates State Associations Affiliates National Affiliates including
League of Women in Government,

Net Assets

Thanks to the Entire 2019-2020 Executive Board

Jane Brautigam
City Manager
Boulder, Colorado

James Malloy
Town Manager
Lexington, Massachusetts

Karen Pinkos
City Manager
El Cerrito, California



Tim Anderson
Chief Administrative Officer
Waterloo, Ontario, Canada

Sue Bidrose
Chief Executive Officer
Dunedin City Council, New Zealand

Robert Kristof
City Manager
Timisoara, Romania


Wally Bobkiewicz
City Administrator
Issaquah, Washington

Clint Gridley
City Administrator
Woodbury, Minnesota

Molly Mehner
Deputy City Manager
Cape Girardeau, Missouri


Heather Geyer
City Manager
Northglenn, Colorado

Michael Land
City Manager
Coppell, Texas

Raymond Gonzales
County Manager
Adams County, Colorado


Matthew Hart
Town Manager
West Hartford, Connecticut

Christopher Coleman
Town Manager
Westwood, Massachusetts

Teresa Tieman
Town Manager
Fenwick Island, Delaware


W. Lane Bailey
City Manager
Salisbury, North Carolina

Laura Fitzpatrick
Deputy City Manager
Chesapeake, Virginia

Michael Kaigler
Assistant County Manager
Chatham County, Georgia


Maria Hurtado
Assistant City Manager
Hayward, California

Edward Shikada
City Manager
Palo Alto, California

Peter Troedsson
City Manager
Albany, Oregon