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Organizational Policy
This code from the City of San Luis Obispo, California (2008 U.S. Census Estimate population: 43,636) outlines the value statement for city employee daily activity.
Case Study
The Best Management Practices that were implemented on Village property included the following:
Case Study
This article examines a customer service initiative adopted by the city of Peoria, Illinois. Evaluates the state of customer service in the city before the initiative...
Case Study
This article explores the life a former city manager who now trades stocks full-time...