In this post, we interviewed Jay Covington, chief administrative officer of Renton, Washington.

The Leadership ICMA Team assigned to this project was tasked with identifying best practices for implementing and guiding an Enterprise Risk Management (ERM) program....

Performance management is much more than just measurement.

The roots of performance management are solidly established in the profession and in ICMA's history.

Comparing performance with peer jurisdictions helps managers track progress and provide accurate information on service delivery.