Public service is a privilege. And as with life’s privileges, it comes with a unique set of responsibilities and obligations.

Document in IBM Center for the Business of Government's Using Technology Series.

“The most important issue for local government is how best to be relevant. Councils need to shape open communities for the modern world and they need services to be fit for the 21st century and for new generations of citizens and service users.”

Find out how post-recession benefit changes are affecting local government benefit plans.

Communities can be faced with the reality of redeveloping properties that have fallen on hard times.

Despite ever-sophisticated e-mail software with dazzling features and spam filters, managing the daily e-mail beast is becoming more difficult.