Webinar Series: Effective Supervisory Practices

ICMA's popular series gets retooled in robust, new platform. This six-part webinar series is a must for any jurisdiction looking to develop the next generation of leaders.

effective supervisory practices book cover

Leading and managing a community and staff can be an all-consuming challenge that leaves little time for local government supervisors to focus on their personal growth. Now, in a state-of-the-art online classroom, the Effective Supervisory Practices Webinar Series makes it easy to bring practical supervisory training to your jurisdiction without the high costs of hiring consultants.

Through live or on demand webinars, this series enables attendees to learn:

  • The difference between leading and managing
  • The tools to assist with establishing priorities and focusing work
  • How to hire the right people for your organization
  • The role in fostering a safe, harassment-free work environment
  • How good supervisors can motivate employees to become productive and fulfilled
  • How to turn a group of employees into a highly functioning team

What is the Effective Supervisory Practices Webinar Series?

This interactive webinar series will demonstrate principles covered in Effective Supervisory Practices (5th Edition). Hosted by experienced managers and local government experts, this program is designed to impart real-life experience, best practices, and sound advice in the areas most important to a manager’s day-to-day role.

Who is Right for the Program?

The Effective Supervisory Practices Webinar Series is designed as a primer for new supervisors. It not only offers pragmatic recommendations about the day-to-day duties of a supervisor, but also offers guidance for addressing the more complex challenges all managers confront as they seek to effectively communicate, motivate, and model ethical decisions to lead a team.

State-of-the-Art Platform. Enhanced User Experience. 

Enjoy the new, easy-to navigate online classroom with: 

  • New polling and reporting features
  • Improved survey functionality
  • Seamless audio connections
  • Quizzing

Program Details 

All programs are available live and on demand. 

Fee: 

SINGLE LOG-IN FROM ONE ROOM: Purchase single access to view in one office or conference room by yourself or in a group. Only one log-in and completion certificate will be issued. Price: $795 (member)/$1095 (nonmember)   (Join ICMA)

MULTIPLE STAFF LOG-INS: Allow your staff to participate from their own device whenever they want, wherever they are. This function adds individual quizzing and custom certificate printing. Purchase in groups of 10, 25, 50, 75, 100, 200 and 300 and train your staff for as low as $17.65 per person! Pricing (per office, not per person): 10 participants=$945 member/$1295 nonmember; 25 participants $1170 member/$1595 nonmember; 50 participants $1545 member/$2095 nonmember; 75 participants $1920 member/$2595 nonmember; 100 participants $2295 member/$3095 nonmember; 200 participants $3795 member/$5095 nonmember; and 300 participants $5295 member/$7095 nonmember.

*ICMA members are encouraged to register their staff under their member number to receive the discounted rate. Members do not need to participate themselves in order for their jurisdiction to receive the discounted rate.

Purchase Single Log-In Purchase 10 Log-Ins Purchase 25 Log-Ins Purchase 50 Log-Ins

Purchase 75 Log-Ins Purchase 100 Log-Ins Purchase 200 Log-Ins Purchase 300 Log-Ins

Class Description 

All classes will be held from 1-2:30 pm Eastern.

Session One: May 1: The Foundation: Roles of a Supervisor/Supervisory Leadership and Ethics

Session Two: May 15: The HR Stuff: Ensuring a Safe, Respectful, Harassment-Free Workplace

Session Three: May 29: Sharpening Your Focus: Strategic Planning, Managing Workflow, and Budgeting 

Session Four: June 12: Raising the Bar: Motivating Employees and Customer Service

Session Five: June 26: The People Part: Hiring and Onboarding, Fostering Accountability, Evaluating Performance

Session Six: July 10: The Great Communicator: Team Building, Communicating, Leading Change

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