Insights [PM Magazine, December 2019]
ICMA's inaugural cohort of Local Government Research Fellows shared their work at the annual conference in Nashville.
Create a quality consumer experience brand
ICMA's new e-book on performance management includes multiple examples of applying data to better management and decision making, including a number of international applications.
A total of 63 jurisdictions have been recognized with 2019 ICMA Certificates in Performance Management.
Stretching job assignments help people see you in a new light
Form of government survey; Community engagement in police services; CAO Salary Survey
Managing Employee Performance is a Process, not an Event! [PM Magazine, July 2019]
How 11 Arizona communities share performance data and service delivery insights.