In this report on infrastructure funding options, more than 20 funding sources or mechanisms are discussed, including bonds, impact fees, user charges, and special districts. (18 pp.)

This report will guide line managers and human resource practitioners in the public sector in designing or
evaluating their own workforce planning and development efforts. It defines the workforce planning process
in general terms, and then describes how it has been implemented in two divisions in Portland, Oregon: emergency dispatch and the water utility. Sample planning questions and forms are included. (20 pp.)

This report presents the development, content, and administration of citizen academies in five different
communities. (20 pp.)

This report looks at the experience of one local government that adopted total quality improvement
(TQI) principles, committed resources to implementing them, build on its successes from year to year, and is
now reaping the benefits of a workforce trained and managed in a maturing TQI environment. Chesterfield County, Virginia, traces its commitment to quality back more than two decades, but the formal implementation of TQI came in 1992 at the request of the county board of supervisors. (19 pp.)

This report looks at GASB 34 from three vantage points: a director of finance in a local government, a rating
agency, and a government official in a jurisdiction that has already implemented GASB 34. (18 pp.)

This report has been written to help local officials and managers decide whether and to what extent multiyear
budgeting will be appropriate for their own governments. (19 pp.)

This report examines the changing role of libraries and library staff, provides examples of trend-setting innovations, and explains the issues most public libraries will face in the near future. (20 pp.)

This report discusses the dynamics of sprawl, or uncontrolled growth, and its impact on communities. The causes and results of sprawl are contrasted with the characteristics of smart growth. The report presents techniques that local governments can use to integrate principles of smart growth into their operation and management. (20 pp.)

This report describes the hallmarks of a successful volunteer program, the unique challenges facing volunteer
coordinators in local government, and strategies for building a strong, community-based volunteer program.
It provides ideas for marketing the program, using volunteer talents, and helping staff manage volunteers. (16 pp.)

This report describes the formal risk management process and shows how traditional risk management is being
applied to new areas of local government risk. Readers will learn about the overall goals and objectives of risk management, the challenge of identifying and analyzing risks, the tools available, and the means by which risk management efforts are effectively implemented. (20 pp.)

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