So how does one recruit, select, and appoint a professional police chief? This book addresses that question. It is the product of a collaboration between the International City/County Management Association (ICMA) and the Police Executive Research Forum (PERF)—both professional organizations that have had considerable experience in this arena. In putting this book together, we selected managers, police chiefs, lawyers, federal investigators, human resource professionals, and executive search consultants to share their experiences about different aspects of the search process. This book will serve as a road map for local government officials to follow as they consider the selection of their next police chief. It will also make police chief candidates more sensitive to the concerns and issues of greatest interest to their potential employers. (187 pp.)

Drawing on the lessons learned by experienced local government officials, this report provides guidelines for planning. Case studies highlight key aspects of successful efforts. (19 pp.)

This report describes how to carry out a regional community building process and uses Kalamazoo,Michigan, as a case study. This report details objectives at each stage, what needs to happen, how the participants made it happen, and how other communities have made it happen. Lists of dos and don’ts help apply lessons learned to local challenges.  (20 pp.)

This report examines how several communities have created, supported, and used neighborhood associations to enhance the quality of local decision making. (20 pp.)

This report outlines the myths and challenges facing local administrators, pinpoints provisions that undermine
policy, provides policy language from several local governments to clarify model policy, and provides a checklist
for local administrators for improving their own policies. This report will help local administrators improve their harassment policies and move toward decreasing the incidence of sexual harassment in the workplace. (15 pp.)

This report was written to brief the local government manager on all the elements that determine whether citizens will be able to access online services.  It first explains infrastructure and service pricing issues and then looks at the digital divide and ways to bringaccess to all segments of the population. It discusses how to work with the private sector to increase access and suggests new strategies for providing employee access to the Internet. (22 pp.)

This report describes the experience of small towns, counties, and cities in planning, funding, constructing, and
managing trails and greenways. It includes resources for planning and managing trails and greenways—from the
initial idea through assessment of usage. (15 pp.)

This report explains when and why CFDs are efficient compared with both all-career fire departments and all volunteer fire departments, and it also describes the principal management problem—the conflict or potential
conflict between career and volunteer firefighters. Case studies are followed by a classification of CFDs into four
types. Guidelines help policy makers determine the type of CFD in their jurisdiction, and four conflict management strategies are presented. (18 pp.)

This book, the third in the International City/County Management Association's (ICMA) local government
case studies series, is designed to give readers a taste of the complex issues that affect human resource decisions in today's local government organization. The cases it presents can help practicing administrators
sharpen their human resource decision-making skills and compare their decisions with those of other
administrators who have successfully tackled such problems. These cases can also help prepare future local
government administrators for the kinds of decision problems that will form the very essence of their careers
in local government management. (86 pp.)


Also see: Supplement to Managing Human Resources: Local Government Cases